Dispatch Support
We work alongside your dispatch desk — searching load boards, preparing options against your lanes and equipment, and handling broker follow-up. Every decision stays with you; we do the legwork.
Complete Logistics Support Services
Reliable Logistics Support for Trucking Companies
We support trucking and logistics businesses across the United States and Canada by running the operations work behind them — dispatch support, driver assistance, documentation, billing, tracking and compliance — covered on every shift, day and night.
24/7/365Support coverage
USA & CanadaAll time zones
Trained TeamsDedicated to your account
Support Desk Today
Live
Loads supported
38
Documents processed
214
Avg. response
< 5 min
Support Volume This Week
+12.4%
Round-the-Clock
Support teams on shift 24/7/365, including weekends and holidays.
USA & Canada Hours
Eastern to Pacific plus Canadian provinces, covered without gaps.
Dedicated Team
Trained staff who learn your systems, lanes and working preferences.
Daily Reporting
What was handled, what is pending, and what needs your decision.
Careful Data Handling
Your records and customer information treated as sensitive by default.
What We Support
Logistics Support Services
We handle the operations work so your team can focus on the road. Take the whole desk or pick only the areas you need — dispatch support alone, back-office alone, or everything together.
Driver Support
A real person on the other end of the phone for drivers at any hour — check calls, directions, appointment changes, detention updates, and passing information back to your operations team.
Billing & Invoicing Support
Rate confirmations checked against paperwork, invoices prepared and submitted the day a load delivers, factoring uploads handled, and payment follow-up chased so nothing is left sitting.
Safety & Compliance Support
Hours-of-service and ELD log monitoring, driver qualification files kept up to date, drug and alcohol programme record keeping, and CSA score tracking so nothing is discovered late.
IFTA & Filing Support
Quarterly IFTA data prepared from trip sheets and fuel records rather than guesswork, plus IRP renewals, Form 2290, UCR and state permit paperwork tracked and prepared ahead of each deadline.
Carrier Setup Support
Broker and shipper setup packets completed, certificates of insurance requested and sent, authority and registration paperwork prepared, and load board profiles kept current on your behalf.
Tracking & Customer Updates
Proactive status updates to brokers and shippers, macro and check-call requirements met on time, ETA communication, and TMS records kept current so nobody has to chase your office for information.
Back-Office & Documentation
Bills of lading, proofs of delivery, rate confirmations, lumper receipts and scale tickets collected, checked, filed and matched to the correct load — so nothing goes missing or unbilled.
Accounting Support
Driver and owner-operator settlement sheets prepared, fuel card and fuel tax reconciliation, accounts receivable and payable tracking, and a clear weekly picture of where each account stands.
Why Trucking Companies Work With Us
An Extension of Your Office, Not Another Vendor
Most trucking companies do not lose money on the road. They lose it in the office — on an invoice that went out three weeks late, a document nobody filed, a broker who was never chased for payment, or a compliance file that stayed untouched until the audit letter arrived.
That is the work we take off your hands. Our teams work on North American hours, learn how your business already operates, and follow written procedures so the quality does not change depending on who happens to be on shift.
You Stay In Control
We work to your instructions and your standards. Decisions remain with your team, always.
Consistent Every Shift
Handling steps are documented, so the standard on a Saturday night matches Tuesday morning.
Nothing Left Unbilled
Paperwork is matched to loads the day they deliver, so revenue does not quietly disappear.
Room To Scale
Capacity grows with your volume without you having to run a hiring drive each time.
Organised Support Infrastructure
Workflows reviewed on every shift handover
How We Work
A Simple 4-Step Process
A short, practical start — then a routine that runs every day without you having to drive it.
1
Understand
We learn how your operation actually runs today — your systems, lanes, paperwork and what a good day looks like.
2
Train
We document the workflow and train our team against it, so nobody handles your work by guesswork.
3
Support
We run the daily work — dispatch support, driver calls, documents, tracking and billing — and escalate anything outside scope.
4
Report
You receive clear reporting on what was handled, what is still open and what needs a decision from you.
24/7/365Support coverage
98%Client satisfaction
< 5 minAverage response time
USA & CanadaClients supported
We are Hiring in Mohali
Start Your Career in Logistics Support
We recruit and train people in Mohali to run dispatch support, driver support, documentation and billing for our clients in the United States and Canada. You learn a skill that transfers anywhere, on accounts that genuinely matter to the business.
Freshers are welcome. Clear communication matters far more to us than a particular degree — everyone goes through structured training on their client account before handling work independently.
Roles We Hire For
Dispatch Support Executive
Driver Support Agent
Documentation Executive
Billing & Accounts Executive
Tracking & Customer Coordinator
Team Leader / Supervisor
Training From Day OneNo prior logistics experience needed — we train on the specifics of each account.
Day & Night ShiftsRoles across both, because logistics does not run to office hours.
Room to GrowA clear path from executive to senior and team-leader roles.
Easy to ReachPhase 8B, Sector 74 — commutable from Chandigarh, Panchkula, Zirakpur and Kharar.
Freshers Welcome
Structured training on every account
Who We Support
Everyone a Load Touches
A single load runs past a driver, a dispatcher, a billing clerk and a shipper before it is closed. We work for all of them.
Let's Work Together
Tell us which parts of your operation need support and how your team works today. A short conversation is usually quicker than a long form.
+91 90569 64810
Call or WhatsApp — available 24/7
info@suryarapakasystem.com
Best for detailed requirements
102, 1st Floor, Skytech Leasing Solutions,
D-176, Phase 8B, Industrial Area,
Sector 74, Mohali, Punjab 140307 Our operations office
D-176, Phase 8B, Industrial Area,
Sector 74, Mohali, Punjab 140307 Our operations office
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